City Regulations State:

Should utility services be discontinued by the City because of failure of the user to pay any of the charges therefore, services shall not be restored to the premises involved unless and until all charges which are delinquent, including penalties, and/or required deposits, if any, have been paid in full. The City will make a charge for restoring service which has been discontinued by reason of non-payment. Per City Ordinances, as long as there is water service to a residential property, the monthly trash charge and minimum sewer charge is mandatory. A 10% penalty charge is applied if payment is not received within 5 days of the due date on your bill. Further, City regulations provide that utility services include water, sewer, and trash and that the application of any payment will be in order: penalty, tax, trash, sewer, and then water. Non-payment of any portion of the utility bill may result in a delinquent water balance and possible discontinuance of water services. Every applicant shall be liable for services furnished until the city receives written or verbal notice to cancel and shut off services. Deposits are applied to any outstanding balance and/or service charge when the account becomes final. Refunds are issued within 30 days if they deposit exceeds amount owed.